What is IT Emergency Services? No matter how well you set up your business and protect your data, it is inevitable that disaster will strike. And when it does, you’re going to need an expert who knows what they’re doing. Disaster recovery can be difficult, especially without someone who has the knowledge and experience to resolve the issue.
IT emergency services can be the solution. Let’s explore some of the ways that using IT emergency services can protect your business and give you peace of mind.
Things that IT Emergency Services can help you with
There are several different elements that IT emergency services can help you with. Here are the top three uses of IT emergency services:
Data Recovery
One of the top concerns for businesses during an emergency is gaining access to their data. Often an IT Emergency Services provider can help you recover data that is lost due to:
- Physical issues
- Hackers
- Ransomware
Depending on the cause of the data loss, the response from your provider will be slightly different. The key is leaning on the expertise of these professionals in dealing with your specific data recovery situation.
Be aware that time is of the essence with data recovery issues. The longer you wait to get in contact with a provider, the more likely it is that your data loss will be permanent.
Troubleshooting
Oftentimes things go wrong and business leaders don’t know how to troubleshoot to find the root cause. You can’t respond to an issue if you aren’t sure what exactly is causing it. That’s where IT emergency services providers come in.
An IT Emergency Services provider can help you track down and resolve the core issue, helping your business get back on track. To determine the core issue, your service provider may ask questions like:
- Which specific applications/functions aren’t working properly?
- When did the issue begin? Was it right after a major event on the computer or network?
- Does the problem affect just one person/device, or does it affect a significant number of people?
- What network protocols are you using?
These and other questions will help your provider drill down into the root cause of your issue.
Resolving Network Issues
An IT Emergency Services provider can help you determine why your network is down or going slowly. Some possible explanations for this issue include:
- It could be a local network issue
- It could be hackers
- Viruses/malware
- It could be an issue with your ISP (Internet Service Provider)
Once your provider discovers the root of the problem, they can get to work resolving the network issues. An experienced provider will be able to determine and resolve the problem quickly so you can get back to running your business as usual.
Protect Your Business with IT Emergency Services
If you’re interested in protecting your business, the next step to take is to turn to the experts. At 911 PC Help, we offer convenient, reliable support in the event of a tech emergency. Reach out to us at 415-800-1130 to get help now.