This post was updated in May, 2023
Raise your hand if you are searching for ‘IT services in the Bay area?’. That’s a lot of hands. Well, we’ve compiled a list of the types of IT services provided so you can decide which of those you might need to refine your search.
Information Services Provided:
- Data Backup and Recovery
- Networking Services
- VoIP
- Monitoring
- Cyber Security
- Anti-Virus Protection
- Remote Technical Support
- Software as a Service (SaaS)
IT Services in the Bay Area: Data Backup and Recovery
When it comes to data protection, some businesses provide their own data backup onsite. There are myriad problems with that model. If a natural disaster occurs that destroys the live data and the backup data, where does that leave the business? Exactly. How would that business continue with no data? They would have to start from scratch, which could be the death knell of that particular business.
With cloud-based backup systems, the backup data is stored offsite across multiple servers. This allows for redundant backups with greatly increases reliability.
Cloud-based backup addresses:
- Natural Disasters
- User Error
- Malicious Cyber Attack
- Hardware Failures
- Power Outages
This model is known as a BDR strategy which stands for backup, disaster recovery. When systems fail, the downtime can be detrimental to the business. It is vital to a successful business.
IT Services in the Bay Area: Networking Services
This is a broad term encompassing the entire infrastructure of a computer network.
This includes:
- Data Switches
- Fiber Optic Lines
- Ethernet Wiring
- Routers
- Network Optimization
- Network Security
- Managing Network Layout
- Modems
- Network Tier Management
Outsourcing these responsibilities can greatly minimize the cost of having in-house staff do them. With third-party companies, they have discounts on hardware that are not available to those companies not ordering in bulk. They can also ensure that everything is properly implemented to optimize your network security and ability.
VoIP
Voice over IP, also known as VoIP, is a communication technology that uses broadband, Internet connections. This can be a cost savings over a traditional phone system. It allows companies to send and receive calls through an ISP. This allows the integration of the following services:
- Chat
- Video Chat
- Voice Phone
- Voicemail
Monitoring Services
This is another broad term encompassing several important functions.
- Network Security
- Server Monitoring
- Network Traffic
- Communication
- Firewall Management
This service is generally used by smaller businesses that want access to more sophisticated support and function.
Cybersecurity Services
Incredibly vital in today’s world of digital access. The news is always full of stories about companies being hacked and personal information being taken. It has never been more important than now to have effective cybersecurity in place.
This can include:
- Network Monitoring
- Firewalls
- Anti-virus Protection
- Multi-layered Networks
This is where experienced personnel with a high level of expertise can come into play. Safeguarding systems from harmful attacks can help with system reliability and a high level of uptime.
Anti-Virus Protection
While anti-virus protection is a component of cybersecurity, it is a common aspect of any IT services provider.
This entails the following:
- Anti-Malware Protection
- Anti-Virus Definition Updates
- Software Monitoring
With hackers constantly developing new technologies and techniques to glean information from computer networks, it is important to protect your business from such attacks.
Remote Support
In today’s Internet age, support does not have to be provided on-site. In fact, the majority of tech support is now provided by remote providers. This involves managing technology to diagnose issues across an Internet connection.
Support comes in a variety of ways:
- Software Repair
- Network Support
- PC/Mac Support
- Upgrades
- Installations
Software as a Service (SaaS)
This refers to software is afforded a business via subscription service. It is provided by a third-party vendor who is responsible for all upgrades, troubleshooting, and installations across your network.
At 911 PC Help, we provide Managed IT Services and IT Project Management Services to businesses like yours. Whatever the needs of your business, we’ll work with you to take care of the IT management, leaving you free to do what you do best.
Call us at 415-800-1130 or email us at info@911pchelp.net for a free consultation to see what we can do for you.