We built our business by being the go-to pros in an IT emergency. We specialize in small businesses with PCs and Macs. We’re known for being ultra-responsive, super proficient, and reasonably priced IT tech experts. If you are experiencing an IT emergency, call us anytime day or night in the Bay Area and put us to the test.
We are on the leading edge of technical diagnostics and threat intelligence. When your IT system crashes or is attacked, we rapidly diagnose the cause, fix the problem or eliminate the threat, so you are back online as quickly as possible.
After an event, the first order of business is to ensure full data recovery, so you can get back to business as usual. We have advanced techniques for restoring and recovering data. It must be said that sometimes data loss is an unfortunate outcome after a malicious attack or a catastrophic crash. We will work with you to mitigate the damage and restore as much data as possible.
Once we have restored order to your network, we will show you how to make your network and devices more secure and more resilient to crashes and attacks.
Ransomware– Ransomware attacks are financially motivated cyber-attacks where cyber criminals infect your computer or network with malware that prevents you from accessing your files. The attackers encrypt your files and then demand you pay them to get access to the decryption key. This is the most common type of attack and it uses sophisticated malware such as REvil and Ryuk (these two viruses account for 50% of all ransomware attacks). This is why a sound cybersecurity plan is crucial for protecting your business.
According to the Federal Trade Commission (FTC), here’s how to avoid malware
Scammers try to trick people into clicking on links that will download viruses, spyware, and other unwanted software — often by bundling it with free downloads.
Here are ways to avoid malware:
Many successful attacks are the result of emails with links designed to harvest credentials inside an organization (logins and passwords), known as phishing.
Emails are sent that look like legitimate communications from a credible source. But these emails are trying to get people to reveal critical personal information that can then be used to gain access to private networks.
Spear phishing is a more targeted attack on an individual that gathers personal data from multiple sources to hack in to their accounts, network systems and wreak havoc.
You have to be vigilant and never give personally identifiable information (PII) without first verifying that the sender is trusted. PII could be as simple as a user’s name, address, and birthdate or as sensitive as full name, address, social security number, and financial data. These are tools of identity thieves.
Protect your accounts by using multi-factor authentication. Some accounts offer extra security by requiring two or more credentials to log in to your account (a PIN, a one-time-code, a finger scan, a security question). This is called multi-factor authentication. Multi-factor authentication makes it harder for scammers to log in to your accounts if they do get your username and password.
Protect your computer by using security software. Set the software to update automatically so it will deal with any new security threats.
Protect your cell phone by setting software to update automatically. These updates could give you critical protection against security threats.
Protect your data by backing it up. Back up the data on your computer to an external hard drive or in the cloud. Back up the data on your phone, too.
“Called a few weeks back to help back up our computers and just do general maintenance. Had used them back in 2013 but forgot about them – in the meantime had hired other tech support guys and just didn’t get a great deal from them. Finally, needed some work done, did a little research and found these guys again. Happy I did. Very helpful and considerate of time and budget. Won’t upsell you.”
Ransomware is the most prevalent form of attack…23% of all malicious attacks.
Denial of Service Attacks will climb to 15.4 million incidents in 2023!
Average cost of a data breach is more than $4 million!
60% of small businesses close within six months of a data breach!